Get Qualified with a Qualification in Global Trade Management
Get Qualified with a Qualification in Global Business Management
Get Qualified with a Qualification in Information Business Systems Management
Get Qualified with a Qualification in Organizational Leadership
Get Qualified with a Qualification in Marketing Management
Get Qualified with a Qualification in Business Management
Get Qualified with a Qualification as a Certified Exporter®

Our Strategic Business Audit


This product will assess your current and future needs, and deliver a solution ready for the way you want to do business. A key element of network planning is understanding your existing infrastructure from physical, logical and performance viewpoints. A formal network assessment will report on your existing local and wireless network installation, documenting current network infrastructure, protocols, topology and other key aspects - always with your future requirements and business growth plans in mind. It’s the ideal starting point for a planned expansion.

Business Operational Maintenance and Management


Here the focus is on keeping your network business proactively maintained to minimise downtime. We offer a range of professional services designed to assist with and support a planned migration to a new business infrastructure, including 24x7 proactive monitoring and management of the network.

Business Process Monitoring

Many businesses need robust monitoring to ensure security, and we’re highly experienced in this area, working with local boroughs, councils and businesses across the Country. Our monitoring solutions transform the way surveillance is accessed, controlled and stored, providing a much more flexible and powerful security solution.

Business Solutions Training Consultancy

Our Solutions Training Consultants are here to give you the support and training you need to get the most out of our solutions. Working alongside our service managers, the solutions training team combine excellent technical knowledge and practical experience along with a supportive and enthusiastic approach to training. Feedback from our customers, on both the calibre of our consultants and the value of the new skills they learnt, has been tremendously positive.

Project Management

Throughout the project, your project manager will ensure your business interests are at the forefront of managing the project, that technical or logistical issues are addressed and that we deliver an integrated solution that is both robust and reliable.

Business Service Management

Business Service Management is the product responsible for building and maintaining the service relationship with you - ensuring that our contractual obligations and service levels are met and that we deliver to, or exceed, your expectations. Service Management acts as the customer's ambassador.
Market Research as an important marketing strategy
Market research can answer a number of questions for your company. Figuring out who your customers are is just one of the possible objectives.

All businesses rely on marketing. Even the sole proprietors and small businesses rely on marketing whether by word of mouth or an ad the paper. However, before you can successfully develop a marketing strategy, you need to determine your audience. Who are you marketing? Who is going to buy your product, spend the most on your product, or continue purchasing your product in the long term? These questions and many more can be determined by market research.

There are two main sources of market research. Primary market research is data that you have gathered yourself. The data is gathered by presenting potential customers with a questionnaire crafted specifically for the information that your company requires. This can be presented in a number of ways including, direct mail, phone interviews, one-on-one interviews, and group interviews.

Starting your own business research
Performing a little business research of your own may seem a little daunting, but you would be surprised how easy it can be. The first place to perform your business research is inside yourself. You have to know what your strengths and weaknesses are before you can decide what you are good at.


This business research can be done by writing a list of skills, goals, interests, strengths and resources available to you. Sometimes, this process alone can give you some great business ideas. Another type of easy business research is just keeping an eye out for businesses you can take inspiration from. Many times you will see a person with a business that you would like to pattern yours after.


More than likely, you will enjoy some aspect of the business rather than the total concept. Keep a journal of these ideas. Business research can also be done by asking yourself what would make your life easier or more enjoyable. Focus on problems first, and then try to solve them. Many businesses are formed as a result of finding a solution to your own problem. You may have to generalize the solution so that it is adaptable to others, but many times there are people with the same problem as you.